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RH Goes From High-End to High Risk in 60 Minutes

RH CEO Gary Friedman’s raw, live reaction to a historic stock plunge reveals the deep impact of Trump’s new tariffs and a crumbling housing market.

•• 4 Min
RH Goes From High-End to High Risk in 60 Minutes

It was a moment of corporate candor rarely witnessed on a live earnings call. RH CEO Gary Friedman, the longtime leader of the luxury home furnishings brand formerly known as Restoration Hardware, couldn’t hide his shock. As the company’s stock price began to nosedive mid-call, he blurted out, “Oh, sh—. OK...” The words, raw and unscripted, immediately captured the turbulence rocking RH’s market position—driven by a one-two punch of poor earnings and a fresh round of punitive tariffs announced by President Donald Trump.

The Numbers That Sparked the Panic

RH shares plummeted more than 40%, wiping out over $100 per share in value in just hours. It marked what could be the worst single trading day in the company’s 13-year history as a public company. For a brand built on exclusivity and elegance, the numbers told a different story: RH posted earnings of $1.58 per share, missing analysts’ expectations of $1.92. Revenue also came in lighter than forecast, hitting $812 million versus the anticipated $830 million.

Worse still was the company’s guidance. RH now expects revenue growth of between 12.5% and 13.5% in the current quarter, below the 16.2% consensus estimate. Full-year guidance came in even lower, between 10% and 13%, also missing Wall Street expectations of 14%. The underwhelming forecast didn’t just miss the mark—it spooked investors, especially as it came coupled with geopolitical risk that could threaten RH’s global supply chain.

Tariffs Hit at the Worst Possible Moment

Midway through the call, Friedman learned of Trump's newly announced tariffs—massive levies on imports from Asia, with Vietnam hit at 46%, Taiwan at 32%, and China’s effective rate rising to a staggering 54%. RH, like many of its peers in the home décor and furnishings sector, sources a significant portion of its inventory from Asia. The tariff news sent shockwaves through an already shaken call.

Friedman didn’t dodge the issue. “Everybody can see in our 10-K where we’re sourcing from, so it’s not a secret,” he said. He added that anyone of scale in the home business relies heavily on Asian manufacturing. “Anybody who says they don’t, that would just shock me.”

A Compounding Crisis: The Housing Market Slump

Tariffs weren’t the only weight dragging RH down. The housing market—long considered a bellwether for companies like RH that thrive on home sales—has become a grinding challenge. According to Friedman, RH is battling through “the worst housing market in almost 50 years.” He pointed to a stark comparison: in 1978, 4.09 million existing homes were sold in the U.S. when the population was 223 million. In 2024, that number shrunk slightly to 4.06 million—even though the population has ballooned to 341 million.

In a world where fewer homes are being bought, fewer people are decorating or furnishing new spaces. That’s an existential issue for RH, whose luxury positioning depends on affluent homeowners upgrading or reimagining their living spaces.

Still Holding the Line—For Now

Despite the brutal earnings day, Friedman insisted RH is still performing at a level many would expect in a “robust housing market.” That optimism, however, ran headfirst into investor pessimism, as Wall Street punished the stock for failing to meet expectations in a high-risk environment.

What does RH do now? Friedman hinted that the company has a “big and bold” long-term sourcing strategy that may be expedited due to Trump’s tariffs. While he stopped short of providing details, it’s clear RH is preparing to pivot aggressively to mitigate the supply chain vulnerabilities laid bare by the White House’s latest trade policy.

A Market-Wide Warning

Friedman’s expletive wasn’t just an emotional response—it was a signal. The RH CEO, known for his candid style, made it clear that this moment was bigger than just one company. “This move is quite stunning,” he said of the tariff hike. “It’s going to force everyone to just play a different game.”

Indeed, the broader market felt the tremors. Stock futures cratered late Wednesday, and by midday Thursday, the Dow had dropped nearly 1,600 points. RH may be the canary in the coal mine, sounding the alarm for any company reliant on global manufacturing—especially those tied to Asia.

Conclusion: A Call Heard Around Wall Street

The RH earnings call will likely be remembered not for its numbers, but for its naked honesty. Gary Friedman’s live reaction captured the uncertainty plaguing American companies right now. Between a near-historic housing market downturn, unpredictable inflation, and sweeping tariffs, RH and its peers are navigating uncharted waters.

Investors, meanwhile, are recalibrating fast. Friedman’s off-the-cuff “Oh, sh—” might have been a slip—but it was also a truth bomb. Wall Street heard it loud and clear.

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