No More Spilling Tea—DAVIDsTEA’s Just Making Money Now
DAVIDsTEA brews a comeback in 2024 with rising profits, a solid cash position, and a bold roadmap for growth across retail, e-commerce, and wholesale.

In a surprising twist that’s turning heads across Canadian retail, DAVIDsTEA (TSX-V: DTEA) has brewed up a much-needed rebound in its Fiscal 2024 financial results. The Montreal-based specialty tea merchant reported a series of positive milestones—highlighted by a return to profitability in the fourth quarter, a narrowed net loss for the year, and positive free cash flow. After several challenging years marked by restructuring, store closures, and pandemic-induced disruptions, this comeback is more than just steeped in optimism—it’s a strong signal that the brand’s omnichannel strategy is finally delivering results.
A Year of Strategic Wins and Financial Recovery
Fiscal 2024 saw DAVIDsTEA clock in $61.8 million in sales, representing a modest yet meaningful 2% year-over-year increase. But the real story lies beneath the surface. The company slashed its net loss to $3.2 million, a staggering $10.6 million improvement from the previous year. Adjusted EBITDA flipped into the black at $3.9 million, a $9.3 million swing from negative territory. Free cash flow came in strong at $7.3 million, leaving the company with a healthy cash position of $16.2 million heading into Fiscal 2025.
CEO and Chief Brand Officer Sarah Segal attributes the turnaround to the disciplined execution of DAVIDsTEA’s omnichannel growth plan. That includes a tighter integration of physical retail, e-commerce, and wholesale, bolstered by internal operational enhancements like in-house fulfillment and a new cost-effective IT platform.
Segal was candid in her assessment: “Fiscal 2024 proved to be a positive turnaround year for DAVIDsTEA,” she said. “These encouraging results reflect the disciplined execution of our omnichannel growth strategy by bringing our brand closer to consumers… and confirm that our premium specialty teas remain a comforting purchase despite an unpredictable economic landscape.”
Fourth Quarter Comeback: The Numbers Tell the Story
The fourth quarter was especially strong for DAVIDsTEA, even in the face of macroeconomic headwinds. Sales came in at $23.2 million, slightly down from the same quarter last year due to a shorter selling season and a Canada Post strike. But despite the revenue dip, the company posted a net income of $2.5 million—a $6.4 million improvement year-over-year.
Gross profit surged to $11.2 million, up 8.5% from the prior year quarter, with gross margin hitting an impressive 48.4%. This margin expansion came from better product margins and a sharp reduction in fulfillment costs. At the same time, the company reduced SG&A expenses by nearly 40%, primarily by cutting back on IT costs, wages, and professional fees. These cost savings directly translated into profitability, with adjusted EBITDA climbing to $4.0 million, a $3.5 million increase.
Perhaps most telling is that EBITDA—a core measure of operational performance—swung from negative $2.9 million last year to a healthy $3.8 million this year. On a per-share basis, diluted net income hit $0.09, compared to a loss of $0.14 per share the previous year. DAVIDsTEA isn’t just cutting losses—it’s making money again.
Retail Strength, E-Commerce Resilience, and Wholesale Caution
DAVIDsTEA’s channel performance highlights its strategic balance. While online sales of $12.4 million dipped slightly due to the postal strike, they still accounted for over half of the company’s total sales. Brick-and-mortar stores held steady at $8.6 million, despite operating with one less week than the prior year, showing the brand’s resilience at the storefront. Retail now makes up 36.9% of quarterly revenue.
Wholesale revenue declined to $2.3 million, largely due to the decision to exit an unprofitable account. However, adjusted for this move, wholesale remains a promising long-term lever, especially in the U.S. market, where expansion is on the horizon.
Product-wise, tea and variety box sales dropped slightly in Q4, down 6.7% to $20.4 million, reflecting the impact of the disrupted holiday season. On the flip side, tea accessories saw growth—rising 9.5% to $2.3 million. It’s a small but symbolic win, suggesting DAVIDsTEA customers are still investing in the full tea-drinking experience.
Full-Year Breakdown: Momentum Across Metrics
DAVIDsTEA’s fiscal year numbers reinforce its Q4 momentum. Sales reached $61.8 million, with growth driven primarily by a rebound in Canadian store activity. Brick-and-mortar sales rose 8.4% year-over-year to $22.0 million. Online sales remained dominant at $31.0 million, and wholesale brought in $8.8 million.
Gross profit for the year jumped to $29.5 million, up from $24.2 million in Fiscal 2023. Gross margin improved to 47.8%, up from 39.9%, thanks to better pricing strategies, cost containment, and a focus on higher-margin SKUs. SG&A fell by nearly 15% for the year, driven by concerted cost-cutting efforts across the board.
Adjusted net income for the year came in at $0.1 million, marking a dramatic turnaround from a $9.5 million adjusted net loss the year before. Adjusted fully diluted income per share was flat at $0.00, but that’s a far cry from the $0.36 per share adjusted loss in Fiscal 2023.
Cash is King: Strengthened Liquidity and Financial Flexibility
DAVIDsTEA ended the fiscal year with $16.2 million in cash and $12.8 million in working capital, giving it breathing room and flexibility to invest in growth. Operating cash flow totaled $8.8 million, an impressive reversal from the $4.6 million outflow in the prior year. Capital expenditures for the year were modest at $1.6 million, mostly directed toward store upgrades and IT improvements.
What stands out is the free cash flow performance—$7.3 million compared to a negative $6.8 million in Fiscal 2023. That’s the kind of swing that gives investors confidence in both the company’s operational discipline and strategic execution.
Outlook: Brewing a Bold Future
Looking ahead, DAVIDsTEA is laying out a bold vision for its next three-year cycle. The company aims to grow sales by 10–12% annually, driven by retail expansion in Canada, wholesale growth in the U.S., and enhanced digital presence. Gross profit margins are projected to rise to 48–50% on a sustained basis, thanks to improved absorption of fixed costs and continued supply chain optimization.
The company also expects to realize $4 million in annual cost savings through its leaner IT infrastructure and tighter control of discretionary spending. All this is geared toward delivering an adjusted EBITDA margin in the low double digits by 2027—an ambitious but credible goal, given the progress seen in 2024.
President and CFO Frank Zitella summed it up best: “We are entering fiscal 2025 in a far better position than last year. Key building blocks are in place to bolster sales growth, and our brick-and-mortar, wholesale, and e-commerce businesses are supported by strong unit economics.”
Challenges Remain, But So Does Momentum
No turnaround story is without its hurdles. DAVIDsTEA is still operating in a volatile trade environment, and potential U.S. tariffs loom large. However, with only 14.3% of its revenue tied to the U.S. market and a diversified supply chain, the company appears well-shielded from immediate shocks. The macroeconomic landscape is still uncertain, and inflation continues to affect consumer spending patterns—but DAVIDsTEA seems prepared to navigate those waters.
Most importantly, the company has reignited a sense of forward momentum. With profitability returning, sales growing, and cash in the bank, DAVIDsTEA isn’t just surviving—it’s staging a thoughtful, strategic comeback.
Conclusion
DAVIDsTEA’s Fiscal 2024 results represent more than just numbers—they signal a brand in revival mode. After years of volatility, DAVIDsTEA has found its footing with a focused omnichannel strategy, disciplined cost management, and a clear roadmap for growth. Whether you’re a tea lover, an investor, or a retail industry watcher, this turnaround is worth raising a cup to.
